Refund policy

Returns
Unfortunately we are unable to accept returns, but if you have any problem with your items, please contact us at happyholichollywood@gmail.com to open up a conversation on how we may address your concern. We are always happy to help!

Scrunchies Exchanges
We do not currently conduct exchanges for online scrunchie orders, but if you have any problem with your items, please contact us at happyholichollywood@gmail.com to open up a conversation on how we may address your concern. We are always happy to help!

Deffects
We aim to get it right the first time which is why we inspect each product 3-4 times throughout our quality control process. If you feel you have received a defective product, please contact us at happyholichollywood@gmail.com with your order # and a photo of the product in question to open up a conversation on how we can make this right.